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Questions? Call (626) 333-1553

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Same Day Delivery

Questions? Call (626) 333-1553

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Refund Policy

Refund Policy & Disclaimer

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at orders@unisonsupply.com. If your return is accepted, you are responsible for your own shipping cost, shipping costs are nonrefundable. We will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at orders@unisonsupply.com.

Returns are subjected to 20-30% Restocking Fee of Full Retail Value. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Have a question feel free to contact:

(626) 333-1553

orders@unisonsupply.com

15715 E Valley Blvd, City of Industry, CA 91744

Valley Blvd, City of Industry, CA 91744